Shipping policy

We are dedicated to providing you with a seamless shopping experience, including reliable shipping services. Please review our shipping policy below:

Shipping Times:
Orders typically take 1-2 business days to process before they are shipped out. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Estimated delivery times vary depending on the shipping method selected and your location. Please allow an additional 5-7 business days to receive your order.

Order Tracking:
You can track the status of your order using the tracking number provided in your shipping confirmation email. Alternatively, you can log in to your account on our website and view your order history to track your package's progress.

Lost or Damaged Packages:.
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately for assistance. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.

Customer Support.
If you have any questions or concerns regarding our shipping policy or your order's shipping status, please don't hesitate to info@zoozies.co.za with your order number as the subject. Our friendly representatives are here to help you every step of the way.